Privacy Policy

At SkyRoam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We may collect the following types of information:

• Personal information (e.g., name, email address, phone number)
• Booking details for family trips
• Payment information
• Browser and device information
• Usage data and cookies

How We Use Your Information

We use your information to:

• Process bookings and payments for family vacations
• Provide customer support
• Improve our website and services
• Send promotional offers and updates about family trips (with your consent)
• Comply with legal obligations

Data Protection

We implement various security measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security audits
• Limited access to personal information by employees
• Secure servers and firewalls

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a grievance with a supervisory authority

Third-Party Services

We may use third-party services to help us operate our website and provide our services. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SkyRoam
1-2-3 Chiyoda, Chiyoda-ku
Tokyo 100-0001, Japan
Email: privacy@skyroam.com
Phone: +81 3-1234-5678

Last updated: May 15, 2024